Policy
EQUIPMENT &
ALL GROUP/PERSONAL WORKOUTS
Once payment is made, all sales are final. We have a strict no return policy.
TOUGH THREADS - EXCHANGE POLICY
We have a 30-day exchange policy on apparel orders only, which means you have 30 days after receiving your item to request an exchange. We are currently not processing international orders.
To be eligible for a exchange, products must be returned unworn, unwashed, in their original condition and with all tags attached. Please include the original order packing slip in your return package. To start an exchange, you can contact us at tweedytoughfit@gmail.com. If your exchange is accepted, we’ll send you a return shipping label and instructions on how to send your package back. Items sent back to us without first requesting a return will not be accepted.
No exchange will be issued for lost, abandoned, undeliverable, incorrectly addressed, or refused shipments. We ship orders to the address provided and are not responsible for packages after they are shipped. If you have not received your package, please check the tracking number you received. If the tracking numbers list the package as delivered and you still haven't received it, please follow up with your local post office. We are not responsible for lost or stolen packages.
All products are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
Office Location:
TWEEDY TOUGH FITNESS
552 E Carson St. Suite 104-185
Carson, CA 90745
United States